We were excited to celebrate a birthday at Nobu Restaurant but were surprised by the RM100 charge for bringing our own cake. Something we were not informed about beforehand. We only learned about this upon arrival, which was quite disappointing. While we understand restaurants have policies, it would have been much better if this was communicated clearly when we made the reservation. While the service was great and the staff were attentive, the food was just average (6/10) . The lack of transparency regarding this policy negatively impacted our experience. We hope the restaurant improves its communication so that no future customers will face the same disappointment.20/1/2025
The management followed up by stating that they will update the confirmation details to include information about outside food and the Rm100 corkage charge for cakes, ensuring that future customers are aware of this policy.Thanks for truly listening to our feedback and making sure customer concerns are heard. It means a lot to know that our input matters, and I appreciate the effort the management is putting into making things better for both the team and future customers!
One of the best find dining in Japanese restaurant in Malaysia located at Four Seasons Hotel. Nice Roman nice service nice food, fresh quality ingredients, and the Signature for a black heart is a must try. Also, they have a lot of varieties of sake to choose from so this is one of the best place highly recommended for date or business meeting.
The food was good, and the service was great. We came after having a less-than-great experience at a Gordon Ramsay restaurant, so we were very happy with the warm and friendly service here.This was our second time visiting, and the service on both occasions was excellent. We’re happy to return and show our support.Thank you to the team for your service and hospitality on December 26. We had a wonderful dinner.
The decorations and ambience of the place is really nice.
Came here to try out the lunch set, but was kinda disappointed by the food.
I did not get the feel that the taste was exceptionally good, I can get even better food at nice decent Japanese restaurants.
Service was really nice, staff are well trained.
4 stars for 4 reasons1. Beef donburi was so tender, soft and perfectly cooked! Tasted great! Drinks are great! 1 Calamansi Shiso so good! Lychee passion was ok. Crispy rice and tuna was pretty unique and tasty! Tuna was very fishy at all- seems to be fresh. NewStyle Sashimi was fresh, light and not fishy at all.2. The service was fantastic! Our server knew each dish inside out! Explained every dish in detail when it came out. We told them we here in a hurry so they made sure our food came out as soon as it was cooked!3. The location is conveniently located in mall/four seasons hotel.4. Decor and ambiance was perfect for any occasion whether it’s for work, birthday or just a date.Minus 1 star because I believe this is a 4 star nobu I’ve been to! This is more hype than anything else! You can find exceptional food going to other places and pay less but it’s worth the experience:)
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Cindy Wong
5 months agoWe were excited to celebrate a birthday at Nobu Restaurant but were surprised by the RM100 charge for bringing our own cake. Something we were not informed about beforehand. We only learned about this upon arrival, which was quite disappointing. While we understand restaurants have policies, it would have been much better if this was communicated clearly when we made the reservation. While the service was great and the staff were attentive, the food was just average (6/10) . The lack of transparency regarding this policy negatively impacted our experience. We hope the restaurant improves its communication so that no future customers will face the same disappointment.20/1/2025 The management followed up by stating that they will update the confirmation details to include information about outside food and the Rm100 corkage charge for cakes, ensuring that future customers are aware of this policy.Thanks for truly listening to our feedback and making sure customer concerns are heard. It means a lot to know that our input matters, and I appreciate the effort the management is putting into making things better for both the team and future customers!
Navin Khanijow
2 months agoOne of the best find dining in Japanese restaurant in Malaysia located at Four Seasons Hotel. Nice Roman nice service nice food, fresh quality ingredients, and the Signature for a black heart is a must try. Also, they have a lot of varieties of sake to choose from so this is one of the best place highly recommended for date or business meeting.
Nira Donah
5 months agoThe food was good, and the service was great. We came after having a less-than-great experience at a Gordon Ramsay restaurant, so we were very happy with the warm and friendly service here.This was our second time visiting, and the service on both occasions was excellent. We’re happy to return and show our support.Thank you to the team for your service and hospitality on December 26. We had a wonderful dinner.
gary ong
5 months agoThe decorations and ambience of the place is really nice. Came here to try out the lunch set, but was kinda disappointed by the food. I did not get the feel that the taste was exceptionally good, I can get even better food at nice decent Japanese restaurants. Service was really nice, staff are well trained.
T B
3 months ago4 stars for 4 reasons1. Beef donburi was so tender, soft and perfectly cooked! Tasted great! Drinks are great! 1 Calamansi Shiso so good! Lychee passion was ok. Crispy rice and tuna was pretty unique and tasty! Tuna was very fishy at all- seems to be fresh. NewStyle Sashimi was fresh, light and not fishy at all.2. The service was fantastic! Our server knew each dish inside out! Explained every dish in detail when it came out. We told them we here in a hurry so they made sure our food came out as soon as it was cooked!3. The location is conveniently located in mall/four seasons hotel.4. Decor and ambiance was perfect for any occasion whether it’s for work, birthday or just a date.Minus 1 star because I believe this is a 4 star nobu I’ve been to! This is more hype than anything else! You can find exceptional food going to other places and pay less but it’s worth the experience:)